Frequently asked questions

What does the claim process involve?

You contact us

When you contact us, you will be speaking to one of our legally qualified claims executives. You will be provided with a helpful and friendly service and you can begin the claims process.

We Gather The Initial Information

We will discuss with you in confidence about the accident circumstances and the injury that you have sustained. If you satisfy the basic criteria to make a claim for compensation we will arrange a suitable time for the solicitor to contact you at your convenience.

We will pass your claim to a Solicitor

The Solicitor will discuss the claim with you in more detail and if the case is accepted, you will be sent out some paperwork. The Solicitor will be there for you from beginning to end and will help you with all the documents. Most of the work will be done by your Solicitor, and the claim won't take up much of your time.

The Solicitor will proceed with your claim

The Solicitor will send out a letter of claim to the defendant. This is to inform them of your intention to claim for compensation for the injury caused to you. You will then be asked to go for a medical assessment to see how badly your injury has affected you. Lastly, your appointed solicitor will assess your loss of earnings and out of pocket expenses and try to recover these.

Will claiming cost me anything?

No. We make no charge to you for our service whatsoever. Many compensation companies make an administration charge of several hundred pounds for their claims services. We will never charge you. We are a specialist marketing company. We use our experience to choose the best personal injury solicitors for you. They are excellent at the work they do, and make a contribution towards our expenses of marketing the website for each case we send them. That way, you pay us nothing whether you win or lose your case.